feature

ElevenAgents added call queueing and custom hold audio

elevenlabs.ioagent

Agents can now queue calls when at concurrency limits. Queued callers hear hold audio and receive queue_status events. New API methods allow uploading or deleting custom hold audio clips.

Stacks this affects

ElevenLabs ships in 5 tested stacks here.

Faceless YouTube
Video · Creator
$92/mo
Faceless YouTube (budget)
Video · Creator
$6/mo
TikTok character
Video · Creator
$92/mo
TikTok character (audio + text)
Video · Creator
$42/mo
UGC ad creative
Marketing · Ads
$67/mo
All ElevenLabs changes and pricing

More ElevenLabs

shutdownSora 2 and Sora 2 Pro APIs discontinued by OpenAIshutdownSeedance 1.5 Pro model deprecated by ByteDancereleaseMusic v2.5 model now available in composition APIfeatureElevenAgents LLM config now accepts Google Gemini 3.8 FlashfeatureElevenAgents adds call queueing with hold audio and Gemini 3.8 Flash support