feature

Conversation triage ticket API added to ElevenAgents for QA and feedback

New endpoints allow developers to create, manage, and comment on agent performance feedback tickets, assign workspace members, and track conversation issues. The system includes predefined issue types like incorrect_information, documentation_gap, platform_bug, and wrong_action.

Stacks this affects

ElevenLabs ships in 5 tested stacks here.

Faceless YouTube
Video · Creator
$92/mo
Faceless YouTube (budget)
Video · Creator
$6/mo
TikTok character
Video · Creator
$92/mo
TikTok character (audio + text)
Video · Creator
$42/mo
UGC ad creative
Marketing · Ads
$67/mo
All ElevenLabs changes and pricing

More ElevenLabs

featurePhone keypad (DTMF) input support added to ElevenAgents conversationsreleaseElevenLabs CLI v1.0.0 released with complete API coverage and local agent managementfeatureProcedures now generally available in ElevenAgents for task-specific instructionsfeatureConversation observability added with context_usage events in ElevenAgents