feature

Phone keypad (DTMF) input support added to ElevenAgents conversations

Agent conversation configuration now accepts dtmf_input_settings allowing agents to receive phone keypad input with configurable timeout, hash terminator, and optional redaction from logs. Enables IVR-style interaction patterns in agent conversations.

Stacks this affects

ElevenLabs ships in 5 tested stacks here.

Faceless YouTube
Video · Creator
$92/mo
Faceless YouTube (budget)
Video · Creator
$6/mo
TikTok character
Video · Creator
$92/mo
TikTok character (audio + text)
Video · Creator
$42/mo
UGC ad creative
Marketing · Ads
$67/mo
All ElevenLabs changes and pricing

More ElevenLabs

releaseElevenLabs CLI v1.0.0 released with complete API coverage and local agent managementfeatureProcedures now generally available in ElevenAgents for task-specific instructionsfeatureConversation triage ticket API added to ElevenAgents for QA and feedbackfeatureConversation observability added with context_usage events in ElevenAgents