feature
ElevenAgents call queueing with custom hold audio
elevenlabs.ioagent
ElevenAgents now queue callers when agents reach concurrency limits, with hold audio playback and queue_status events. New API endpoints allow uploading or deleting custom hold audio, and queue wait times are tracked separately from billable call duration.
Stacks this affects
ElevenLabs ships in 5 tested stacks here.
More ElevenLabs
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