feature

Conversation triage tickets API added to ElevenAgents

ElevenAgents now includes nine new APIs for creating and managing conversation triage tickets for QA feedback and performance monitoring. Developers can create tickets from conversations, assign to team members, add comments, and track agent issues with full lifecycle management.

Stacks this affects

ElevenLabs ships in 5 tested stacks here.

Faceless YouTube
Video · Creator
$92/mo
Faceless YouTube (budget)
Video · Creator
$6/mo
TikTok character
Video · Creator
$92/mo
TikTok character (audio + text)
Video · Creator
$42/mo
UGC ad creative
Marketing · Ads
$67/mo
All ElevenLabs changes and pricing

More ElevenLabs

featurePhone keypad (DTMF) input support added to ElevenAgents conversationsfeatureDTMF phone keypad input support in ElevenAgents conversationsfeatureFile attachment history in conversation transcriptsreleaseElevenLabs CLI v1.0.0 released with complete API coverage and local agent managementfeatureProcedures now generally available in ElevenAgents for task-specific instructionsfeatureConversation triage ticket API added to ElevenAgents for QA and feedback